ABOUT

For 13 years, owner, Suzy Gunderson, has been planning luxury vacations. She was formerly the Concierge Manager of the Stein Eriksen Lodge, which is the only five star hotel in Utah. During this time Suzy arranged many intricate and often fascinating requests.  After working at the Stein Eriksen Lodge for 12 years she felt it was time to branch out and start her own company and Destination Park City was born.  Suzy moved to Utah to attend Westminster College where she received her bachelors of Art in Communication.  She also attended Semester at Sea where she studied and traveled around the world. World travel and outdoor recreation remain her greatest passions.  She enjoys residing in Park City for the amazing outdoor recreation available, world renowned entertainment and events, fine dining, beautiful landscape, and great friends.  Only in Park City can you have a gorgeous spring day filled with skiing in the morning and golf in the afternoon!


FREQUENTLY ASKED QUESTIONS

+ How Does Your Payment Work?

All services must be paid in advance unless other arrangements have been made.  

We accept Visa, American Express, Mastercard, PayPal, and Cash.  

Any additional or not anticipated charges (grocery, postage, cost of materials, etc.) will be billed in a separate invoice and e-mailed or mailed.

 

+ What Paperwork Do I Have to Complete?

We require all clients to complete:

  • Service Agreement  – This will enable us to agree on services ordered and expectations.  As well as agreement to allow us to gain access to your home or rental to provide services.
  • Personal Profile – A customized profile that helps us give you the most personalized service.

     

+ Is My Information Safe and Confidential?

Yes your information is safe and secure.  We pride ourselves in keeping client confidentiality.  We will not disclose any of your information including your name, address, e-mail, phone number, credit card information, bank accounts, or even the services you requested unless you sign a written waiver that allows us to use your testimonial on our web site and brochures.
 
 

+ Do You Have a Cancellation Policy?

Yes, we have to because our life is about scheduling your life.  We require a minimum of 48-hour cancellation without penalty.  If notice of cancellation is less than 48 hrs it will result in a $30 fee. If you cancel without any notice, services will be billed in full. Individual operations and services may have their own cancellation policies that may apply.

 

+ What Areas Do You Serve?

We serve the Park City area.  If you are in need of service in areas not covered please send us an email and we’ll do our best to accommodate you.  Additional mileage charges may apply.

 

+ Do You Have Holiday Hours or After Hours?

We understand that holidays can be hectic when time is just not on your side.  Things come up and life happens.  If you need services after hours or during the day of a national holiday we’ll accommodate your request for an additional fee.

  • Late night, Sundance and holiday hours may be subject to 2x the appropriate rate